FAQ's
Do I have to sign-in to make a purchase?
No, you don't need to log-in to make a purchase. You are able to check out as a guest.
Can I ship to an address different than the billing address?
Yes, you can. You can simply not check "My billing address is the same as my shipping address" and fill in your shipping address.
How much does shipping cost?
Shipping is FREE within the continental U.S. We currently only do not ship internationally as of right now.
Do you ship overseas?
No, we currently do not ship overseas.
Can I expedite my orders?
We currently only offer USPS ground shipping which takes 5-7 days to ship after your order has been processed.
What is your return policy?
Click here to find out about our return policy.
If a product is out-of-stock online, can I still order it?
No, you won't be able to. You will have to wait until it becomes in-stock again online.
What ring sizes do you have available?
We have ring sizes 6, 7, and 8.
Who do I contact if I forget my password for My Account?
You can email us your information and notify us that you have indeed forgotten your log-in information.
We will send you instructions on how to set up a new password.
E-mail: SERVICE@CARYSUS.COM
I requested a new password but didn't receive it.
Check the spam and junk mail folders in your E-mail. If you don't find our email, contact us.